Question 1

How does Clipzila turn long videos into viral shorts?

Accepted Answer

Simply paste any public YouTube video link or upload your raw MP4/MOV footage. Clipzila transcribes the entire video using high-precision Groq Whisper, analyzes pacing and emotional energy with LLaMA 3.3 to score moments, crops each segment into vertical 9:16 using intelligent speaker face-tracking, and burns word-by-word animated captions.

Question 2

What video sources and formats are supported?

Accepted Answer

Clipzila supports all public YouTube videos, podcasts, interviews, and livestreams. You can also upload direct video files (MP4, MOV, WebM, MKV) up to 2GB directly through our secure high-speed upload pipeline.

Question 3

How fast does video processing take?

Accepted Answer

A standard 30–60 minute podcast finishes processing in approximately 3 to 5 minutes. Our parallel rendering lanes extract audio, score viral segments, and render 1080p clips simultaneously.

Question 4

How does Clipzila’s Fair Pricing model work?

Accepted Answer

Unlike competitors who charge you per raw source minute (burning your budget on dead silence and intro banter), Clipzila charges strictly per final exported video clip (1 Credit = 1 Final 1080p Video). If a 1-hour podcast produces 5 viral clips, you only use 5 credits.

Question 5

Do credits expire?

Accepted Answer

Purchased pay-as-you-go credits never expire on active accounts. Monthly subscription plan credits renew every month and rollover while your subscription remains active.

Question 6

What payment methods are supported and how secure is checkout?

Accepted Answer

We partner with Paddle, a global Merchant of Record. We support major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal with bank-grade 256-bit SSL encryption.

Question 7

Can I cancel or change my subscription at any time?

Accepted Answer

Yes, absolutely. You can upgrade, downgrade, or cancel your subscription at any time with a single click from your Billing Settings via the Paddle Customer Portal. You retain full access to your remaining credits until the end of your billing cycle.

Question 8

Does Clipzila support Arabic subtitles and typography?

Accepted Answer

Yes! Clipzila offers native Arabic language support with custom Arabic luxury fonts (Cairo, Tajawal, Amiri) engineered with true right-to-left (RTL) spring animation, dynamic keyword highlights, and color glow styles.

Question 9

What subtitle styles are available?

Accepted Answer

We offer 18 professionally designed caption styles, including Hormozi Pop, Clean Minimalist, Neon Cyberpunk, Beast Impact, Vintage Cinema, and Luxury Gold. You can switch styles with one click and re-render instantly.

Question 10

Can I post directly to TikTok, Instagram Reels, and YouTube Shorts?

Accepted Answer

Yes. Connect your social channels once under Settings > Social Platforms. From the clip player, you can publish directly to TikTok, Instagram Reels, or YouTube Shorts with custom titles, descriptions, and hashtags.

Question 11

What is the Auto-Pilot feature?

Accepted Answer

Auto-Pilot allows you to enter a YouTube channel URL. Clipzila automatically monitors the channel for new uploads, automatically extracts top viral moments, generates captions, and prepares them for your approval or automated social publishing.

Question 12

Is my video footage and account data kept private?

Accepted Answer

Yes. All uploads and generated clips are stored in encrypted private Cloudflare R2 storage. Your videos are never shared, sold, or used to train third-party public AI models. Only you have access to your workspace.

Question 13

How is account security and abuse prevented?

Accepted Answer

All passwords are cryptographically hashed using industry-standard Bcrypt. We enforce anti-bot honeypots, rate limiting, and device authentication to prevent unauthorized credential stuffing and automated abuse.

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