Terms of Service

1. Acceptance of Terms

By accessing, browsing, registering for, or using the Clipzila platform ("Service", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use our services.

2. Nature of the Service

Clipzila is an AI-powered media processing software tool. We provide automated audio transcription, virality scoring, facial tracking reframing, caption animation, and short-form video clip generation. Output results depend on user input and source media characteristics.

3. Intellectual Property and Content Rights

You maintain 100% ownership of any media, video files, or audio tracks you upload or submit to our Service, as well as all resulting output clips.

User Rights Warranty: You represent and warrant that you own or possess all necessary rights, licenses, consents, and permissions to process any video or audio content you submit (via upload or external URL). You expressly agree that you will not submit any material that infringes upon third-party copyrights, trademarks, privacy rights, or publicity rights.

4. Subscriptions, Merchant of Record & Billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Paid subscription plans (e.g., Starter, Pro Creator) and credit packs are billed in advance. By subscribing, you authorize Paddle.com to charge your designated payment method at the beginning of each billing cycle until you cancel.

You may cancel your subscription at any time through the Billing dashboard. Upon cancellation, your subscription remains active until the conclusion of your current paid billing period.

5. Credit System Rules

• Credits are deducted based on final video outputs generated (1 credit = 1 final generated video clip, never per raw source minute).
• Credits are non-refundable once consumed by a completed or successfully rendered clip.
• Failed video processing jobs automatically refund reserved credits back to your balance immediately.
• Initial free trial credits (5 credits) are non-transferable, possess no monetary value, and cannot be redeemed for cash.

6. Acceptable Use and Account Suspension

You agree not to use the Service for any unlawful, harassing, defamatory, fraudulent, or harmful purposes. You must not attempt to reverse engineer, disrupt our worker infrastructure, bypass rate limiting mechanisms, or introduce malicious payloads.

Clipzila reserves the right to immediately suspend or terminate any account, without liability or refund, if we determine in our sole discretion that the account has violated these Terms or engaged in abuse of our infrastructure.

7. Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. In no event shall Clipzila, its founders, or affiliates be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, views, or data. Our total cumulative liability arising from any claim related to the Service shall not exceed the amount paid by you in the 12 months preceding the claim.

8. Contact Us

If you have any questions regarding these Terms, please contact our support team at [email protected].